The patient paid. Now let's make sure the systems know it.
A card payment can take seconds.
Understanding what happened to that payment afterwards can sometimes take considerably longer.
Halaxy, Tyro, Xero and the bank each hold a different part of the financial story.
A little less payment mystery. A little more practice magic.
Taking the payment is the easy bit. Following the money is where things get interesting.
A patient finishes their appointment.
The invoice exists in Halaxy. The card payment is processed. The patient leaves.
Simple.
Until the settlement reaches the bank and the numbers do not seem to match what the practice expected.
Then someone starts asking:
One payment. Several systems. One story that should still make sense.
The exact workflow varies between practices, but the financial trail generally needs to remain understandable from the service provided through to the money appearing in the bank.
The Service
The practitioner provides the service and the practice knows what should be billed.
The Invoice
Halaxy records who was billed, what was billed and what remains owing.
The Payment
The patient's card payment is processed through the practice's Tyro payment workflow.
The Accounting
The financial activity needs to reach the accounting records in a way that makes sense.
The Bank
The settlement reaches the bank and the bookkeeping needs to reconcile the financial trail.
Where has your payment story gone sideways?
These stay on this page, so press the bunny and turn the story over.
The patient paid. The invoice disagrees.
Card approved.
Patient has left.
Halaxy still looks unfinished.
Press the bunny →Find where the payment landed.
The payment needs to be followed from the transaction through the invoice and into the wider financial workflow.
The bank deposit looks wrong.
Payments happened.
Money arrived.
The deposit does not resemble the number everybody expected.
Press the bunny →A deposit can be a settlement.
The bookkeeping needs to identify what the bank deposit actually represents before trying to force it to match.
Halaxy says one thing. Xero says another.
Both look convincing.
Neither appears interested in agreeing with the bank.
Press the bunny →Systems have different jobs.
The goal is not necessarily for every screen to show the same thing.
It reconciles. But it still feels wrong.
Bank reconciliation: done.
Confidence in the numbers: not so much.
Press the bunny →Reconciled does not mean perfect.
Billing, payment application, revenue allocation and GST treatment still need to make sense.
We don't just connect software. We follow the financial workflow.
The useful question is not simply: “Is Tyro connected?”
It is: “Does the payment story make sense from the practice all the way to the accounting records and bank?”
Halaxy & Tyro Workflow Review
We review how card payments fit into the practice's billing and payment process and where confusion is occurring.
Invoice & Payment Matching
We look at whether payments are being correctly identified and applied to the right financial activity.
Settlement Investigation
When the bank deposit does not resemble what the practice expected, we follow the transaction trail.
Halaxy & Xero Review
We examine how the practice-management workflow hands financial information into the accounting system.
Bank Reconciliation
We compare the accounting record with the money that actually moved through the bank.
Revenue & GST Review
Account allocation, GST treatment and the bookkeeping structure behind practice revenue still need professional review.
Existing Mess Clean-Up
If the payment workflow has been producing problems for months, we can work through the historical bookkeeping too.
Ongoing Healthcare Bookkeeping
Once the workflow makes sense, we can maintain the bookkeeping rather than sending the practice back to manage it alone.
Your payment workflow may be trying to tell you something.
Just like a patient presenting with symptoms, the thing you can see may not be where the problem actually started.
- Card payment processed but invoice still appears unpaid
- Bank settlement does not match expected payments
- Halaxy activity and Xero revenue look different
- Payments are difficult to trace through the workflow
- Clearing accounts keep carrying unexplained balances
- The bank reconciles but the reports still feel wrong
Don't guess which system is wrong.
Tyro may simply be doing its job.
Halaxy may also be doing its job.
So might Xero.
The problem can sit in the handover between those systems.
That is why we follow the transaction instead of randomly changing settings until the screen looks better.
Practices where payments need to move without becoming a second clinical problem.
Allied Health
Physiotherapy, psychology, occupational therapy, speech pathology and other allied-health practices.
Medical Practices
Practices managing patient payments alongside Medicare, private billing and other payment pathways.
Multi-Practitioner Clinics
Growing practices where more clinicians mean more invoices, payments and reconciliation activity.
Practices Already in a Mess
Especially where nobody can clearly explain how Halaxy, payments, Xero and the bank currently fit together.
Halaxy + Tyro integration FAQs
These answers stay right here, so the bunny opens them.
Halaxy supports payment workflows involving Tyro, allowing in-practice card payments to form part of the patient's billing workflow.
The exact configuration depends on the way your practice is set up. Our role is to help make sure the bookkeeping and reconciliation side of that workflow makes sense.
Start by identifying what the bank deposit actually represents.
Settlement timing, the combination of payments inside a deposit and the way transactions were applied through the workflow can all affect what you are comparing.
Not necessarily at every point in time. Each system has a different role in the financial workflow.
What matters is that the transaction path can be understood, supported and reconciled correctly.
Yes. We can review the current payment and bookkeeping workflow and identify where invoices, payments, accounting entries or reconciliation have stopped making sense.
Historical bookkeeping may also need clean-up if the problem has been repeating for some time.
No. Software can move information between systems.
It does not replace reconciliation, GST review, account allocation, bookkeeping judgement or financial reporting.
Yes. Halaxy and Xero are an important part of our healthcare bookkeeping work.
We look at how billing, payments and financial activity move from the practice-management workflow into the accounting records.
Yes. Halaxy and Xero are cloud-based, which allows us to support healthcare and allied-health practices remotely across Australia.
Location matters far less than understanding how your practice systems actually work together.
Start with the symptom you can see.
Maybe the invoice is still open. Maybe the settlement does not match. Maybe Xero looks wrong. Maybe the bank reconciliation keeps failing.
We follow that transaction backwards until we find where the financial story stopped making sense.
Keep following the Halaxy story.
These pages take you somewhere else, so every one gets a carrot.
Halaxy Practice Management
Step back and look at the whole Halaxy practice system — workflows, billing, automations and setup.
Click the carrot box → 🥕Halaxy + Xero Integration
Follow the accounting side of the story from practice activity into Xero and bank reconciliation.
Click the carrot box → 🥕Healthcare Bookkeeping
Explore specialist bookkeeping, BAS, payroll and reconciliation support for medical and allied-health practices.
Click the carrot box →Your payment system should not need its own detective agency.
Maybe Tyro payments are working beautifully and you simply want the bookkeeping behind them properly structured.
Maybe settlements do not match. Invoices stay open. Xero looks strange. Or nobody can explain why the practice, the payment system and the bank appear to be telling different stories.
Start with what looks wrong.
We can follow the money from there.