Your Business Does Not Fit the Box. Good.
Custom is where we stop trying to fit your business into a stage and start building the bookkeeping support around the business itself.
Maybe there is more than one entity.
Maybe payroll is complicated. Maybe several systems have to talk to each other. Perhaps different parts of the business need different workflows, reporting or levels of support.
Maybe the business has simply grown into something that cannot sensibly be described as “six hours a week” or “two bookkeeping days”.
Or perhaps there is a backlog, a restructure, unusual reporting requirements or a combination of moving parts that makes a normal bookkeeping stage meaningless.
That is exactly what Custom is for.
Bespoke Does Not Mean Vague.
We still define what needs to happen.
We still agree who is responsible for what.
We still discuss the likely time, scope and cost before the work proceeds.
🐰 What Might Put a Business Into Custom?
Several companies, trusts, businesses or related entities that need to be kept clear while still making sense together.
Larger teams, multiple pay conditions, allowances, unusual workflows or payroll that requires more regular attention.
Practice-management, POS, payroll, payment, rostering or other systems all feeding into the accounting story.
A business where the ordinary bookkeeping workload is simply too large to describe usefully with a standard stage.
Current bookkeeping may need to continue while older problems are being investigated or repaired separately.
Your business may simply operate differently from the businesses that fit neatly into the other stages.
First We Map the Business. Then We Build the Support.
Custom does not start with a number of hours.
It starts by understanding what is actually moving through the business and what has to stay connected.
How many separate financial stories are we maintaining?
How much activity actually moves through the books?
How many people and how complicated is the payroll environment?
What software, integrations and workflows have to work together?
What does the business need to see and how often?
How much contact, explanation and involvement do you want from us?
We review what exists now.
We identify the moving parts and responsibilities.
We work out what support makes sense.
We discuss what is involved and the cost before proceeding.
🐰 Does Custom Automatically Mean More Expensive?
No.
Custom means the scope is built around what the business actually needs. It does not mean adding complexity or work simply because we can.
A business may be Custom because one part of its bookkeeping is unusual, while the rest is relatively straightforward.
The objective is to build the most sensible arrangement for the actual workload — not the biggest one.
Built Around Your Business. Agreed Before We Proceed.
A custom arrangement should give you more clarity — not less.
We Define the Work
We identify the bookkeeping, payroll, systems, reporting and support that are actually required.
We Separate the Extras
BAS, IAS, catch-up work, reconstruction and other separately scoped services are not quietly absorbed into an undefined package.
We Discuss the Cost
Where additional or specialist work is required, we discuss what is involved and the likely cost before proceeding.
We Review as the Business Changes
Your arrangement can change when transaction volume, payroll, systems or the support you need changes.
If the Scope Changes, We Talk to You.
We will not simply add substantial new work and leave you to discover the cost afterwards.
If something outside the agreed scope needs attention, we explain what we have found, what we recommend and what it is likely to involve before additional work proceeds.
🐰 What Is Usually Separate From Custom Recurring Bookkeeping?
Preparation, review, working papers and lodgment are separate professional services unless specifically included in the agreed engagement.
Older periods that need to be brought up to date are scoped separately from current recurring bookkeeping.
Investigating or correcting previous bookkeeping problems may require separate work.
Major systems work, implementation, budgeting, forecasting or other specialist projects are discussed and scoped separately.
We work out what you actually need first. Current bookkeeping, BAS and IAS pricing is available on our Fees page.
There Is No Stage Seven.
Because by this point, the bookkeeping should be built around the business — not the other way around.
Your Business Is Different. So We Build the Route Around You.
Custom is for the businesses that have moved beyond a standard bookkeeping stage — or never fitted neatly into one in the first place.
Start with where your business is today. We can look at the entities, payroll, systems, transaction volume, reporting and support you actually need, then work out the most sensible way forward.
