Yes. My Great Bookkeeper has a firmly established home office in Mosman, NSW.

We support businesses throughout Mosman and Sydney's Lower North Shore while also working with businesses throughout Australia using secure cloud-based bookkeeping systems.

Being based in Mosman gives our local clients a genuine local presence while still allowing us to use modern bookkeeping systems efficiently.

No. We do not outsource our bookkeeping work to external bookkeeping providers.

All bookkeeping work is completed by a member of the My Great Bookkeeper team, working directly within our systems, procedures and established bookkeeping processes.

Work remains in-house and is subject to full supervision at all times.

Your financial records are not handed to an unrelated bookkeeping company or anonymous processing provider. My Great Bookkeeper remains responsible for the work completed for your business.

This gives our clients continuity, accountability and confidence that the people working on their books are part of the same team responsible for looking after them.

Yes. My Great Bookkeeper provides Registered BAS Agent services alongside professional bookkeeping support.

This can include BAS and IAS preparation and lodgment, GST-related bookkeeping, payroll-related BAS services and other services within the permitted scope of our BAS Agent registration.

Our BAS Agent Registration is 26110827.

Yes.

We can manage your recurring bookkeeping and, where agreed, prepare and lodge your BAS or IAS as a separate Registered BAS Agent service.

Having the bookkeeping and BAS process connected can help identify unreconciled accounts, missing documents, GST issues or unusual balances before an activity statement is lodged.

BAS and IAS preparation and lodgment are separate from ordinary recurring bookkeeping fees.

Yes.

We provide Xero bookkeeping support including bank reconciliation, transaction processing, accounts payable, accounts receivable, payroll, GST coding, reporting and bookkeeping system improvements.

We also work with MYOB and specialist business systems such as Halaxy where they form part of the bookkeeping workflow.

The software is only one part of the job. Our focus is making sure the information flowing through it is accurate, reconciled and useful.

That is not a reason to avoid calling us.

A significant part of professional bookkeeping is working out why the accounting file no longer agrees with what actually happened in the business.

We can investigate unreconciled transactions, incorrect coding, historical balances, duplicated transactions, payroll issues and other bookkeeping problems.

Catch-up, clean-up and reconstruction work is normally scoped separately from ordinary ongoing bookkeeping because the amount of investigation required can vary.

We work with a wide range of Australian small and medium businesses.

This includes professional and service businesses, medical and allied health practices, consultants, trades and construction businesses, hospitality businesses and growing businesses with employees and more complicated financial workflows.

We do not assume that two businesses need the same bookkeeping simply because they operate in the same industry.

We look at how your business actually works, including transaction volume, payroll, systems, suppliers, customers and the level of support you require.

Yes.

From our established Mosman home office we support businesses throughout Mosman and the Lower North Shore, including Neutral Bay, Cremorne, Cremorne Point, Cammeray, North Sydney, Kirribilli, Milsons Point, McMahons Point, Wollstonecraft, St Leonards, Crows Nest and Artarmon.

Because our bookkeeping systems are cloud-based, being one suburb further away does not change the quality or regularity of the bookkeeping support.

No. Our Mosman home office is our firmly established business base, but it is not used as a client meeting location.

Most bookkeeping work is completed securely online, which allows us to work with you regularly without unnecessary travel, paperwork or disruption to your business day.

If you would prefer to meet in person, we can arrange to meet locally in Mosman or elsewhere on Sydney's Lower North Shore by appointment.

What matters is that your books are current, reconciled and properly supported — and that you have someone available when something needs attention.

Absolutely.

Your bookkeeper and accountant have different roles, and good financial records can make your accountant's work much easier.

Where appropriate, we can work with your accountant or tax agent so information is available when required and responsibilities remain clear.

It depends on the business.

Transaction volume matters, but it is not the only factor. Payroll, supplier bills, customer accounts, business systems, reconciliations and the amount of contact or explanation you prefer can all change the amount of bookkeeping time required.

That is why we do not try to squeeze every Mosman business into the same package.

Start by telling us what is happening.

You do not need to know exactly what service you need, and you do not need to diagnose the bookkeeping problem yourself.

Tell us what feels behind, confusing, time-consuming or simply not quite right.

From there, we can work out the sensible next step.